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Last updated: October 2025. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
We collect information you provide directly such as name, email, phone number, and address when you register or make a booking. We also collect automatic information such as IP address, browser type, and platform usage data to improve our services.
Your information is used to process bookings, send confirmations and notifications, provide customer support, improve our services, and send relevant marketing information (with your consent). We do not sell your personal data to third parties.
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is encrypted using SSL/TLS protocols and stored on secure servers.
We only share your information with business partners (salons and clinics) necessary to process your booking. We may also share data with service providers who help us operate the platform, such as payment gateways and hosting services, who are bound by confidentiality obligations.
We use cookies and similar technologies to enhance your experience, analyze platform usage, and personalize content. You can set your cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality.
You have the right to access, update, or delete your personal information at any time. You can also object to the use of data for marketing purposes and request restrictions on processing your data. To exercise these rights, please contact us via the email provided below.
We retain your personal data for as long as necessary to provide services and comply with legal obligations. If you delete your account, we will delete or anonymize your personal data, unless we are legally required to retain it.
Your data may be transferred to and processed in other countries where our servers or service providers operate. We ensure that such transfers are carried out in accordance with applicable data protection laws and with adequate safeguards.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.
We may update this Privacy Policy from time to time. Material changes will be notified to you via email or notification on the platform. Your continued use of the service after changes signifies your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@beautystops.id